FREQUENTLY ASKED QUESTIONS

Health fund rebates

Myotherapy treatment is covered under the extras cover of most major health insurers. Depending on your health fund and type of cover, you may be eligible for a rebate.  HICAPS is available at the clinic and rebates can be processed at the time of payment.

CANCELLATION POLICY

As a courtesy, we do require that patients give us at least 24 hours notice via phone call (0404018194) to cancel or change an appointment. A fee will be charged for those who neglect to do so or do not turn up to an appointment (please do NOT use email to cancel appointments).

If you are ill (including cold or flu) please contact us as soon as possible to reschedule your appointment.  We appreciate your assistance in avoiding the spread of infection.

WHAT to WEAR YOUR APPOINTMENT?

Please wear appropriate, loose fitting clothing to your appointment.  You may be required to remove items of clothing for our practitioners to examine and treat you as well as perform some movements during your assessment.

WHAT to bring to your APPOINTMENT?

Please bring any x-ray or scan reports you may have concerning a condition you are seeking treatment for.

HOW DOES MYOTHERAPY DIFFER FROM REMEDIAL MASSAGE?

Myotherapy and massage are two distinct professions, with different aims and objectives, different health fund rebates, and very different educational pathways.  In common with physiotherapists, osteopaths and chiropractors, myotherapists may use massage in their treatments, when warranted, but they also call upon a wide range of other evidence-based treatment approaches and skill-sets which in addition to manual therapy, dry needling, and thermo and electro-therapeutic techniques may include; exercise prescription and/or education about pain management, load management, activity modification and/or lifestyle modification. In common with the aforementioned allied health professions, myotherapy has it's own separate qualifications, specifically the BHSc (Clinical Myotherapy), BHSc (Myotherapy) and AdvDip (Myotherapy), which qualify practitioners to undertake evidence-based assessment, treatment and rehabilitation of patients experiencing musculoskeletal pain and associated conditions.